The Rule of Seven

Customer advocates are your most powerful growth engine.

We help companies create and share great customer stories.

Companies that nurture customer advocates outperform competitors by 85% in sales growth.

80% of B2B companies do not leverage customer advocates.

We curate, cultivate, and activate customer stories to achieve sustainable competitive advantage.

Find customer stories and bring them to life.

Spark and shape word of mouth, referrals, and recommendations.

Improve competitiveness through Customer Advisory Board.

Increase loyalty and accelerate revenue growth.

Unlock the Value of Your Customer Stories

Powerful, Scalable and Measurable Customer Advocacy.

Organize, scale, amplify, and measure your greatest growth engine: customer advocates. Seventh Echo will help you discover your best advocates, nurture and strengthen those relationships, and harness their stories to fuel growth.

What Grade Do You Give Your Customer Advocacy?

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Strategic

Align internal stakeholders to ensure Customer Advocacy maps to measurable business outcomes: accelerated revenue growth, reduced churn, improved profitability, and improved competitiveness.

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Full Lifecycle

Identify and activate advocates, shape your customer narrative, amplify their stories, strengthen relationships, and increase referrals & recommendations.

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Flexible

Whether you have limited resources or an entire team, we play where you need us. We can create, implement, and manage a full program, or hand over the keys once it's up and running.

"Within 2 months we were able to begin converting detractors to raving fans. Aside from being a great boost for our team, it helped our developers prioritize new product functionality and brought better clarity to our value. We could not have done this without Seventh Echo!"

Debbie McGrath, CEO / HR.com

Smarter Marketing

"Customer advocates are far more loyal and profitable than non-advocates." (Forrester)

Faster Sales

“Fully engaged” customers deliver a 23% premium over average customers in share of wallet, profitability, revenue, and relationship growth. Only 13% of B2B customers are fully engaged.

Game Changing Innovation

Brand advocates are 83% more likely to share the information your leadership, your product teams and your prospects need.

Shareworthy Experience

91% of customers in advocacy programs felt more valued as a customer and 96% are willing to share their experiences. (Gartner)

Tap into your biggest competitive advantage today.

Learn how to harness your customer stories to fuel revenue growth.

Contact Us

16x

Cost to bring a new customer up to the same level as a current one

58%

Companies who don't know who their brand advocates are

5x

Value of advocates vs. average customers. They spend more and purchase more frequently.

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